As a user’s in Tradesatoshi platform, this crypto currency exchange is one of the accounts that you can trust on it such as Deposit, Withdrawal, Transfer, and Trade.
Tradesatoshi, also have a full management support team to resolve your concerns/Issue regarding to your account.
Deposit is the savings and current account or any other type of bank account that allows money to be deposited and withdrawn by the account holder.
How to Deposit in Tradesatoshi:
You need to be logged on to your account, then you need to go to “balance” and click on “generate address” on the coin you want to deposit to.
Copy the address and paste it on the wallet you are sending the coins from, then send it and wait for the coins to arrive into your account.
This picture is the example how to generate a wallet address in Tradesatoshi.
This is the EXAMPLE that you already generate a wallet address
My deposit shows as pending and why?
Tradesatoshi needs for the deposit to be confirmed by the network a number of times, this number of times its different for each coin. it usually it depends on the confirmation of the coin.
Tradesatoshi can confirmation in Deposit ?
Always remember: In regards to deposit confirmation, tradesatoshi have no control over network confirmation,
How to check the confirmation in Deposit:
You can check the current confirmation running on each of your Deposit under your Balance Page: https://tradesatoshi.com/Balance
Transaction History Window
Click Deposit and set it to all so that you can view all of your deposit in your account.
This is the example of how to check the amount confirmation of a coin on Deposit in Tradesatoshi.
In regards on the withdrawals in business this is the track of business that owner’s pending with the transactions and in which an owner removes his money from his withdrawal account.
How to Withdraw in Tradesatoshi:
You need to be logged into your account, then you need to go to Balances and click on withdraw on the coin you want to withdraw from,
then type the address at were you want to sent the coins and type the amount and click on sent.
Then you will need to click on the email confirmation link in order for your withdraw to be processed.
All you have to do is input the correct amount, address, your pincode and then click the create.
Where is my withdrawal?
You can check your withdraw from the “history” on your account.
Withdrawal Unconfirmed /Pending Transaction
Your Withdrawal transaction needs to confirm by clicking the withdrawal confirmation link that we sent to your registered email address.
Withdrawal Confirmation Link has expiration and it is only valid for twelve (12) hours.
Noted: If the link is already expired kindly contact the support of Tradesatoshi and request to cancel the withdrawal of your transaction.
Steps to find your Transaction in Deposit, withdrawal, and Transfer history in Tradesatoshi
To check your account transaction history first you have to go on your account Balance Page: https://tradesatoshi.com/Balance
– Scroll down until you can find the Transaction History Window
– Select Category to be search Deposit/Withdrawal/Transfer
– Select time range that filter transaction list that you want to view
The “Export” Button that can be found at the upper right corner of the window is download a copy your transaction records in Excel format.
The Transfer ( New) Platform in Tradesatoshi
>> In tradesatoshi, you need to verified or cleared first in LEVEL 2 before you transfer your wallets on your other account.
How do I transfer from another wallet to Tradesatoshi ?
To deposit you need to be logged on to your account, then you need to go to “balance” and click on “generate address” on the coin you want to deposit to.
Copy the address and past it on the wallet you are sending the coins from, then send it and wait for the coins to arrive into your account.
To find the transfer and balance page history:
Kindly review your Account Transfer History
Kindly go to your Balance Page: https://tradesatoshi.com/Balance
Scroll Down until you can see this “Transaction History” window, see
Click “Transfer” ans search for the coins or set “all”
You can see there that you have transferred your coins to that other account directly.
Transfer to Transfer coin in another account in Tradesatoshi
Kindly go to your Balance Page: https://tradesatoshi.com/Balance
Scroll Down until you can see this “MY WALLETS” window, see
Click “Transfer” and search for the coins
You can see the notification on your Tradesatoshi page that you have already transferred your coins to that other of your account directly.
Note: Transfer function is to transfer coins from tradesatoshi account to other tradesatoshi account, it means transferring coins account to account only inside tradesatoshi platform.
To transfer coins from tradesatoshi to outside wallet or other exchange you need to withdraw it.
How to Buy and Sell in Tradesatoshi/How to exchange coin within Tradesatoshi:
To place a buy or sell order you need to fill the fields: Amount, Rate and Total with the required amount to create the trade.
Please make sure that Total its not higher that the balance you have available on your account, and the lower base market to place an order its 1000 Satoshi
For beginners basic guide you can try also to watch it on youtube of some basic tutorial on how to trade made by some users here at Tradesatoshi.
Failed to withdraw >> because the coin is on the Held for orders in the balance.
Open Order: somebody needs to buy your orders to move out from the queue or executed.
Regarding the “Pending” trade on the market, Please be aware that somebody needs to buy your set orders to move out from the queue or executed.
Note: You can request to cancel your order if you want to withdraw your coin.
Where is buy and sell option ?
You can buy and sell coins in your account though market trades at:
BTC/USDT/ETH/DOGE base market.
Note: There are different minimum trade for each base market kindly be aware.
If the coins are not showing up in buy and sell only appears in balance:
If not showing up on buy and sell (trades) it means that you do not have open orders (did not set coins for trading pair to pair) https://tradesatoshi.com/Orders
How long does it take to sell a coin:
Please be aware that when you set any order on the market it needs to be buy by other users in order to move out from the queue or executed.
If you want to sell your coin instantly you have to sell it on the set value of buying orders.
Follow this steps to check your Trading History:
If you want to check your account “Trading history “
Kindly check at your Order Page: https://tradesatoshi.com/Orders
Scroll Down until you can see this “Trade History” window, see screenshot for reference: https://imgur.com/AjdGKfo
Select certain order that you want to update.
Click what do you want to check ALL, BUY, SELL and search for the coins or set “all”
Balance Missing Issue:
- If the coin is missing balance so meaning need to double check the coin on the Status page of Tranesatoshi and if it is already been delisted or no more in the Tradesatoshi exchange.
- In calculation in place sell order, Tradesatoshi not controling the prcie of the coin in trading and this is the responsibility of user’s regarding their transaction.
- Tradesatoshi always advice that you need to double check the details you input before setting an order in the market including Rate and Amount of your trade.
- Tradesatoshi platform in regards on Buy Trading transaction they do not have control on that matter.
- All you need is to wait somebody gonna buy your sell order to execute your trades.
There are 2 different TRADES in Tradesatoshi.
Basic ==>> This is the manually trading for your coins
ADVANCED ==>> This is the Summary of the trade
The 2 BASIC Trading types:
Limit ==>> The price that can must be edit
Market ==>> The market price must be direct automatically.
This example is for USDT to BTC and BTC to USDT buy and sell:
This is the ORDER BOOK that you can BUY and sell of your coins.
Color Pink = means for the selling price
Color Orange = means for the Buying price
“ Selling process “
- If you sell you need to click the color orange.
- Click that you want to rate then click on how many will match your coins then you can sell weather how many percent you want
“ Buying process “
- If you want to buy you need to click the color green
- If you click the 5th layer of the buying price all you need is to wait to be executed of your order in pending .
You can create a support ticket if you have any other issue or concern regarding on your accounts in Tradesatoshi.
How to create a support ticket:
You can see in your window the Three underlined at your page and click SUPPORT
If you want to create a support ticket “ CUSTOMER SUPPORT “ or go to the link: https://tradesatoshi.com/Support/Support
Scroll Down until you can see this “ Create a ticket” window,
Select what category of your tickets that you want to and you need to refer on it if your tickets already have a respond.
I hope this content may help you to solve your problem to your account.