I’m a ‘good, paying’ Costco customer but was ‘treated like a criminal’ at self-checkout – the employee ‘stalked’ me

SELF-checkout has some customers feel as if they’re being treated like a criminal.

A TikToker aired her grievances after a shopping experience at Costco left her frustrated.

@Mama_Says_So22 said she was using a self-checkout kiosk at the store when an employee came “rushing” up to her register to count the items she had rang up.

“She was hovering over me,” she said. “Making sure they match on the register.

“And I’m like, ‘Do you wanna finish ringing me up? ‘Cause I don’t.’”

The TikToker said she would “gladly” go to a register with a cashier to check out her items.

“Someone make it make sense,” she continued.

“You’re putting in self-checkout lanes to not pay employees to be cashiers but then you’re hiring someone to sit there and stalk your good paying customers to make sure they’re not stealing.”

“Can’t freaking stand it.”

She received a few comments from people who shared her frustrations.

“I just ignore them,” wrote one person.

“I would have left the stuff right there and walked away,” said another person.

A third person wrote: “It’s wild. Hire cashiers.”

However, other commenters said the TikToker was overreacting and offered her solutions to fix her problem.

“Stop using the self-checkout,” wrote one person. “Problem solved.”

“Don’t use them,” wrote another person.

“Does your Costoc not have cashiers?” asked a third person. “They check everyone’s order, not just you. Why are you taking it personally?”

A person claiming to be a Costco employee wrote: “I work at Costco. People steal. We’re just doing our job. If you have nothing to worry about then you’re good.”

The U.S. Sun reached out to Costco for comment.

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